Business Communication
Learn how to improve your communication skills in a work setting.
Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics
Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics
Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics
Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics
For Dave to edit.
Course Overview
The training course helps bookkeepers understand the importance of business communication and how best to communicate with their superiors, associates, vendors, and clients using today's communication tools.
Course Length
The course is a sixteen-week course (one session per week). However, the course is an on-demand, self-study, self-paced course. Therefore, the length of the course is determined by the time you dedicate to the course and your understanding of bookkeeping and accounting.
Important: When you purchase the course, we email you the course access code and instructions usually within an hour. If you don't receive the email, please check your Junk mail.
If you purchase the course after 5:00 pm MT (4:00 pm PT, 6:00 pm CT, 7:00 pm ET), we email you the course access code and instructions the morning of the next business day. We are closed on the weekend and major holidays.
The code provides you access to the course for 6 months beginning from the time you access the course.
- Establishing Credibility
- Interpersonal Communication and Emotional Intelligence
- Team Communication and Difficult Conversations
- Global Communication and Diversity
- Creating Effective Business Messages
- Improving Readability with Style and Design
- Email and Other Traditional Tools for Business Communication
- Social Media for Business Communication
- Routine Business Messages
- Persuasive Messages
- Bad-News Messages
- Research and Business Proposals and Planning for Business Reports
- Completing Business Proposals and Business Reports
- Planning Presentations
- Delivering Presentations
- Employment Communications
The materials included with this course include:
- eTextbook (digital) with print loose-leaf textbook option
- Pre-assessment Test
- On-demand Video Instruction
- Quizzes
- Exercises
- Instructor Support
- Post-assessment Test
- 32 Continuing Professional Education (CPE) Credits
Note: NACPB courses are delivered in an eLearning format. For more information on eLearning, click here.
The steps to completing the course are as follows:
Step 1: Take Pre-assessment Test
Step 2: Watch Chapter Video
Step 3: Read Textbook Chapter
Step 4: Complete Chapter Exercises
Step 5: Take Chapter Quiz
Step 6: Request Instructor Support
Step 7: Take Post-assessment Test
