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Business Communication

Learn how to improve your communication skills in a work setting.

Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics

Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics

Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics

Communicate Bookkeeping Knowledge, Skill, Experience, and Ethics

For Dave to edit.

Course Overview

The training course helps bookkeepers understand the importance of business communication and how best to communicate with their superiors, associates, vendors, and clients using today's communication tools.

Course Length

The course is a sixteen-week course (one session per week). However, the course is an on-demand, self-study, self-paced course. Therefore, the length of the course is determined by the time you dedicate to the course and your understanding of bookkeeping and accounting.

Important: When you purchase the course, we email you the course access code and instructions usually within an hour. If you don't receive the email, please check your Junk mail.

If you purchase the course after 5:00 pm MT (4:00 pm PT, 6:00 pm CT, 7:00 pm ET), we email you the course access code and instructions the morning of the next business day. We are closed on the weekend and major holidays.

The code provides you access to the course for 6 months beginning from the time you access the course.

  1. Establishing Credibility
  2. Interpersonal Communication and Emotional Intelligence
  3. Team Communication and Difficult Conversations
  4. Global Communication and Diversity
  5. Creating Effective Business Messages
  6. Improving Readability with Style and Design
  7. Email and Other Traditional Tools for Business Communication
  8. Social Media for Business Communication
  9. Routine Business Messages
  10. Persuasive Messages
  11. Bad-News Messages
  12. Research and Business Proposals and Planning for Business Reports
  13. Completing Business Proposals and Business Reports
  14. Planning Presentations
  15. Delivering Presentations
  16. Employment Communications

The materials included with this course include:

  •    eTextbook (digital) with print loose-leaf textbook option
  •    Pre-assessment Test
  •    On-demand Video Instruction
  •    Quizzes
  •    Exercises
  •    Instructor Support
  •    Post-assessment Test
  •    32 Continuing Professional Education (CPE) Credits
Note: NACPB courses are delivered in an eLearning format. For more information on eLearning, click here.

The steps to completing the course are as follows:

Step 1: Take Pre-assessment Test  

Step 2: Watch Chapter Video  

Step 3: Read Textbook Chapter  

Step 4: Complete Chapter Exercises  

Step 5: Take Chapter Quiz  

Step 6: Request Instructor Support  

Step 7: Take Post-assessment Test

$ 399.00 USD
Buy now
If you are not satisfied with the course within 14 days, the fee will be refunded.
CPE: 
32
Duration: 
Sixteen weeks
Chapters: 
16